NHTSA Complaint #10577274 — 2006 BUICK LUCERNE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10577274
Vehicle	2006 BUICK LUCERNE
Component	POWER TRAIN
Date of Incident	March 5, 2014
Date Filed	April 3, 2014
Mileage	49,614 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

FREEZE PLUG FAILED (NOT DUE TO FREEZING). DEALER INDICATED NOT TO DRIVE VEHICLE. WAS NECESSARY TO TEAR OUT TRANSMISSION TO MAKE REPAIRS WITH A NEW TYPE OF REPLACEMENT PLUG. DEALER HAD CAR FROM WEDNESDAY NOON TO FOLLOWING TUESDAY EVENING. NEW TYPE OF SEAL COST $24.50 AND THE LABOR WAS $1,114.00. GATEWAY BUICK IN DALLAS, TEXAS. INDICATED THAT IF SEAL WAS NOT REPLACED I COULD LOOSE ALL COOLANT AND HOT ENGINE COULD CAUSE STEAM THAT WOULD HINDER MY VISION AND LEAVE ME STRANDED ALONG THE ROAD. THE NEXT MORNING AFTER REPAIRS WERE COMPLETED THE CHECK ENGINE LIGHT CAME ON AND VEHICLE WOULD NOT SHIFT OUT OF LOW. HAD TO RETURN VEHICLE TO DEALER FOR ADDITIONAL REPAIRS. SEEMS TO ME THAT THE ORIGINAL FREEZE PLUG WAS BADLY DESIGNED AND THAT GM HAD TO DEVELOP A NEW TYPE OF SEAL IN ORDER TO PREVENT ACCIDENTS AND DAMAGE.. *TR

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