NHTSA Complaint #10577253 — 2006 BUICK LUCERNE

WE WERE SLOWING TO MAKE A LEFT TURN WHEN WE LOST ALL POWER WE COASTED TO THE CURB AND WHEN I TRIED TO START IT THERE WAS A CLICKING AS IF IT WAS A LOW BATTERY. AFTER A FEW MINUTES IT STARTED BUT RAN ROUGH BUT WAS ABLE TO GET IT HOME A FEW BLOCKS AWAY. HAD IT TOWED TO A DEALER AND THEY COULD NOT FIND THE PROBLEM. A WEEK LATER IT HAPPENED TWO MORE TIMES AND WAS ABLE TO GET TO THE DEALER WHO COULD FIND NO PROBLEM. WE HAD NO MORE PROBLEMS FOR FOUR MONTHS AND THEN IT HAPPENED AGAIN. WE TOOK IT TO THE DEALER FOR THE FOURTH TIME AND AGAIN THEY COULD NOT FIND ANYTHING. WE HAVE CONTACTED G.M. CUSTOMER SVC. TWICE AND BUICK CUSTOMER SVC. WHO HAVE OPENED A CASE FILE [XXX]. AND SUGGESTED WE CONTACT A BUICK DEALER IN OREGON WHEN WE GET HOME. WE LIVE IN OREGON AND SPEND WINTERS IN CALIF. SO NOW WE MUST DRIVE A 1000 MILES NOT KNOWING WHEN OR IF OUR CAR WILL SUDDENLY DIE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR