NHTSA Complaint #10577252 — 1999 ACURA TL

ON JULY 23, 2011, MY HAND AND ELBOW WERE PERMANENTLY DISABLED, WHEN MY 1999 ACURA TL ROLLED BACKWARDS DOWN THE DRIVEWAY AND KNOCKED ME DOWN. AS I TRIED TO STOP IT FROM ROLLING DOWN THE DRIVEWAY BUT THE CAR WON. THE CAR WAS IN PARK AND THE BRAKE WAS ENGAGED, BUT IT STILL ROLLED BACKWARDS. THE CAR HAD BEEN IN FOR SERVICE AT LEAST THREE TIMES PREVIOUS TO THE ACCIDENT IN 04-20-11,05-16-11, AND 06-22-11. EACH TIME, THE CAR WAS TAKEN TO MUNGENAST ACURA FOR SERVICE YET NOT ONCE DID THEY MENTION THE RECALL OF THE INTERLOCKING SWITCH TO REPAIR THIS PROBLEM. THEIR NEGLIGENCE IN THIS MATTER DIRECTLY CONTRIBUTED TO THIS ACCIDENT AND MY PERMANENT DISABILITY. THEY JUST REPLACED THE SWITCH WHEN THE CAR BEGAN TO TURN OVER BUT STALL OUT AS I REPORTED TO THEM 3-13-14. THEIR DISREGARD FOR MY SAFETY AND HONDA'S REFUSAL TO ADDRESS MY CONCERNS ABOUT THIS PROBLEM HAS BEEN OUTLANDISH. TIFFANY IN HONDA CLIENT RELATIONS PRETTY MUCH STATED SO WHAT TO BAD WE ARE NOT GOING TO DO ANYTHING AND REFUSED TO ALLOW ME TO SPEAK TO ANYONE ABOVE HER. SHE TOLD ME TO CALL THE DEALERSHIP THIS IS NOT HONDA'S PROBLEM. SHE PLACED A CALL TO THE DEALERSHIP AND NO ONE CALLED HER BACK. I WAS TOLD TO CONTACT THE BBB, NHTSA AND ANYONE ELSE THAT I WANTED TO CONTACT. SHE WAS NOT GOING TO DO ANYTHING. I ASKED HER TO PUT HER POSITION IN WRITING TO ME. I HAVE NOT RECEIVED ANY CORRESPONDENCE. I WANT RESTITUTION FOR THE NEGLIGENCE OF BOTH OF THESE PARTIES. LETTERS WILL GO OUT TO ALL REPORTING AGENCIES. UPDATED 04/21/14*LJ UPDATED 07/24/14