NHTSA Complaint #10576928 — 2007 SATURN OUTLOOK

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10576928
Vehicle	2007 SATURN OUTLOOK
Component	STEERING
Date of Incident	May 30, 2011
Date Filed	April 2, 2014
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

THE FIRST INCIDENT INVOLVING STEERING OCCURRED WHEN I HIT A PUDDLE IN ROAD. I LOST ALL POWER STEERING AND ALSO HAD A WHINING IN STEERING COLUMN. I'VE HAD MULTIPLE INCIDENCES SINCE AND NOW HAVE LITTLE TO NO POWER STEERING. I'VE TAKEN TO THE DEALER FOR MULTIPLE ISSUES INCLUDING THE STEERING ISSUES. THEY HAVE REPLACED THE STEERING COLUMN AND GEAR AS WELL AS MOVED THE POWER STEERING CABLE. THIS PROVIDED A TEMPORARY FIX HOWEVER I HAVE LITTLE TO NO STEERING NOW AND AM OUT OF WARRANTY. I HAVE TAKEN TO MULTIPLE SHOPS AND AM BEING TOLD IT COULD BE PUMP OR STEERING COLUMN AGAIN. THE FIXES ARE BETWEEN $1400-2500 AND MAY DO ONE TO FIND THAT THE ISSUE WAS THE OTHER. IN RESEARCHING ONLINE I AM SURPRISED THERE HAS NOT BEEN A RECALL ON THESE VEHICLES AS WELL. THERE ARE A NUMBER OF OTHER GM PRODUCTS BEING RECALLED FOR SAME ISSUE BUT NOT THE OUTLOOK. THIS OCCURS AT LOW SPEEDS AND LOW RPMS, THIS MAKES FOR DANGEROUS CITY DRIVING. *TR

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