NHTSA Complaint #10576733 — 1999 FORD TAURUS

TL* THE CONTACT OWNS A 1999 FORD TAURUS. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE WOULD MAKE A RATTLING NOISE. A LOCAL MECHANIC INSPECTED THE VEHICLE AND FOUND THAT THE FRONT SPRING STRUTS WERE FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THE NHTSA CAMPAIGN NUMBER 04V332000 (SUSPENSION) WAS PERFORMED HOWEVER THE FAILURE WAS NOT CORRECTED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 112,000.