NHTSA Complaint #10576606 — 2007 SATURN VUE

I PURCHASED THIS VEHICLE NEW AND WITHIN A YEAR MY KEY WOULD GET STUCK IN THE IGNITION TO THE POINT WHERE I COULD NOT TURN THE KEY AT ALL TO EITHER TURN ON OR OFF THE VEHICLE OR TO GET THE KEY OUT OF THE IGNITION. THE FIRST TIME IT HAPPENED, I BELIEVE I HAD MY OWN MECHANIC FIX IT. THEN THE NEXT TIMES IT STARTED HAPPENING, IT WOULD HAPPEN INTERMITTENTLY. I WAS WORKING WITH INDIVIDUALS WHO ARE DISABLED AND TAKING THEM OUT INTO THE COMMUNITY USING MY OWN CAR. ON AN EXTREMELY HOT DAY(IN THE 90S) MY KEY GOT STUCK IN THE IGNITION (ALL I DID WAS PUT THE KEY IN NORMALLY TO START THE CAR) AND THE INDIVIDUAL I HAD IN THE CAR REFUSED TO GET OUT OF THE CAR (WHICH POSED A SERIOUS SAFETY HAZARD TO THAT INDIVIDUAL BECAUSE INSIDE THE CAR AT THAT POINT I AM SURE WAS OVER 100 DEGREES). I FINALLY CONVINCED THE INDIVIDUAL TO GET OUT OF THE CAR AFTER ABOUT A HALF HOUR. AFTER I CALLED A TOW TRUCK TO TOW MY CAR I CALLED GM TO FILE A COMPLAINT BECAUSE THIS IS NOT A NORMAL ISSUE.GM FIXED THE ISSUE AND TOLD ME IT WAS MY KEY (WHICH I HAD ANOTHER KEY MADE TO HOPE TO SOLVE THIS ISSUE) A GOOD DESCRIPTION OF THE ISSUE IS I WOULD BE: I PUT THE KEY IN NORMALLY, IT WOULD PARTIALLY TURN, AND THEN STOP AND I CANNOT MOVE THE KEY AT ALL, EVEN TO GET THE KEY OUT OF THE IGNITION. THE OWNERS MANUAL STATES TO TURN THE WHEEL ALL THE WAY TO THE RIGHT OR LEFT TO "UNLOCK" THE IGNITION. THIS WOULD NOT DO ANYTHING AT ALL. SOMETIMES IF I LET THE CAR SIT FOR A WHILE AND GO BACK TO IT, IT WOULD JUST WORK. OTHER TIMES, IT DIDN'T MATTER HOW MANY TIMES I TRIED TO GET IT TO WORK, IT WOULD NOT.EVEN THE TOW TRUCK DRIVERS COULD NOT GET IT TO WORK. ALSO, MY AIR BAG LIGHT COMES ON INTERMITTENTLY.I HAVE NEVER HAD THE AIR BAG LIGHT ISSUE LOOKED AT, BUT WITH THE REPORTS ON THE NEWS I THOUGHT COULD BE AN ISSUE TOO. *TR