NHTSA Complaint #10576511 — 2013 FORD ESCAPE

WHILE DRIVING THE VEHICLE TO THE DEALER TO BE INSPECTED UNDER NHTSA RECALL 13V583 WHEN THE ENGINE REACHED 3000 RPM'S HUGE VOLUMES OF BLUE SMOKE CAME OUT OF EXHAUST SYSTEM. WHILE AT THE DEALER THE DEALER PERFORMED THE RECALL INSPECTION AND RELATED TESTS, WHICH RESULTED IN REPLACEMENT OF THE WATER PUMP AND IN THE DEALERS WORDS "ALL COOLANT SYSTEM AND RELATED MODIFICATIONS PER EXTENSIVE RECALL" FORD RECALL 13S12C AND 13S12D. THE DEALER WOULD NOT CONFIRM THAT THE RECALL HAD BEEN REPAIRED OR ELIMINATED FOR THIS VEHICLE AFTER THESE REPAIRS WERE COMPLETED. MOST OF THE PARTS LISTED TO ADDRESS THE RECALL MAKE SENSE EXCEPT THE REPLACEMENT OF THE OIL DIPSTICK. THE DEALER ALSO ADDRESSED THE BLUE SMOKE ISSUE AND IN THE DEALERS WORDS "FOUND EXCESSIVE OIL IN THE TURBO AND EXCESSIVE PLAY IN THE TURBINE WHEEL". THIS RESULTED IN THE REPLACEMENT OF THE TURBO. PLEASE NOTE THAT THIS ENGINE IS THE TROUBLED 2013 1.6 LITER ECOBOOST ENGINE. THE PARTS THAT FAILED AND WERE REPLACED SHOULD NOT HAVE FAILED ON AN ENGINE WITH ONLY 8449 MILES ON IT. THE VEHICLE WAS IN THE SHOP FROM MARCH 18TH UNTIL APRIL 1ST TO GET REPAIRED. ALSO UNDERSTAND THAT WE DO NOT HAVE AN ISSUE WITH THE DEALER, WE FEEL THEY HAVE DONE WHAT THEY CAN TO RESOLVE THESE DEFECTS IN THIS ENGINE. WE ARE CONCERNED THAT NHTSA HAS NOT DONE ENOUGH TO GET THIS TROUBLED ENGINE OFF THE STREETS AND WE ARE ALSO CONCERNED THAT THERE STILL HAS NOT BEEN FULL DISCLOSURE FROM FORD OF WHAT IS WRONG WITH THIS ENGINE THAT IS CAUSING MULTIPLE RECALLS. *TR