NHTSA Complaint #10576320 — 2007 FORD FUSION VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10576320
Vehicle	2007 FORD FUSION
Component	VEHICLE SPEED CONTROL
Date of Incident	March 14, 2014
Date Filed	April 1, 2014
Mileage	93,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WENT TO PASS A SLOW MOVING VEHICLE AND WHEN GAS PEDAL WAS PRESSED THE VEHICLE RESPONDED WITH NO POWER, SHUDDERED, AND STALLED. HAD TOWED TO A LOCAL TRUSTED MECHANIC WHO WAS UNABLE TO DIAGNOSE A SPECIFIC PROBLEM BECAUSE THE HE WAS GETTING "CRAZY PROBLEM CODES". VEHICLE WAS TOWED TO A FORD DEALER WHO DISCOVERED THE COILS WERE DESTROYED DUE TO A PCM FAILURE. COILS AND PCM REPLACED AT THE COST OF $2,200. DRIVING HOME AFTER VEHICLE WAS "REPAIRED" CHECK ENGINE LIGHT CAME ON. TOOK VEHICLE BACK TO DEALERSHIP, DIAGNOSED A CATALYTIC CONVERTER FAILURE. CATALYTIC CONVERTER FAILED DUE TO THE PCM/COIL FAILURE. VEHICLE WILL NOT PASS EMISSIONS INSPECTION UNTIL CONVERTER IS REPAIRED/REPLACED AT AN ADDITIONAL COST OF $2,000+. DEALERSHIP INDICATED THAT NOTHING COULD HAVE BEEN DONE TO PREVENT THE PCM/COIL FAILED, IT "JUST HAPPENED". BASIC RESEARCH SHOWS THAT THIS HAPPENS WITH ENOUGH FREQUENCY THAT FORD MUST BE AWARE OF THE PROBLEM. VEHICLE 2007 FORD FUSION V6 AWD. *TR

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