NHTSA Complaint #10576084 — 2011 CHEVROLET CRUZE STRUCTURE

Complaint Details

ODI Number	10576084
Vehicle	2011 CHEVROLET CRUZE
Component	STRUCTURE
Date of Incident	March 27, 2014
Date Filed	March 31, 2014
Mileage	50,200 miles
Crash	No
Fire	No
Injuries	2
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE FRONT CHROME INTERIOR DOOR HANDLES ON MY 2011 CHEVY CRUZE THAT I PURCHASED IS PEELING OFF. THE EDGES OF THE CHROME ARE EXTREMELY SHARP. BOTH MY WIFE AND I HAVE CUT OUR FINGERS ON BOTH FRONT DOOR HANDLES WHILE EXITING THE VEHICLE. IT IS NO PAPER CUT EITHER. PRETTY DEEP AND PAINFUL. I ENDED UP PLACING TAPE AROUND THE HANDLES AS A QUICK FIX FROM BEING CUT. WHEN I CONTACTED THE DEALERSHIP, I WAS TOLD IT WOULD BE $150 FOR A NEW HANDLE AND THAT IT DID NOT INCLUDE INSTILLATION. AFTER READING NUMEROUS COMPLAINTS ONLINE AND OBSERVING A COPY OF A LETTER FROM CHEVROLET ADMITTING THERE IS A DEFECT IN THE HANDLES, I WONDER WHY THERE HAS NOT BEEN A RECALL AS OF YET ON THIS ISSUE. *TR

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