NHTSA Complaint #10575756 — 2009 DODGE NITRO 4X2

WHEN LEAVING WORK ONE DAY I WENT TO UNLOCK MY TRUCK AND IT WENT CRAZY. LIGHTS SIRENS, THE WORKS. AFTER TAKING TO THE ALARM COMPANY TO TEST MY AFTERMARKET ALARM AND ALL THE SYSTEMS CHECKED OUT I TOOK IT TO THE LOCAL DODGE DEALERSHIP WHERE THEY SAID IT WAS THE TOTAL POWER MODULE / FUSE BOX UNDER THE HOOD. I WAS TOLD IT WOULD BE A WEEK BEFORE THEY COULD GET THE PART. AFTER ALMOST 2 WEEKS I CALLED DODGE BECAUSE THEY STILL COULDN'T FIND THE PART, WITHIN 2 DAYS THE PART WAS THERE AND INSTALLED BUT IN THE MEAN TIME THEY TOOK MOST OF THE ALARM OUT OF MY CAR WITHOUT ASKING AND TOLD ME THAT THE ALARM WAS THE ISSUE. $700+ DOLLARS LATER NOW MY FACTORY KEYS WITH THE CHIP DON'T WORK BUT A CUT KEY WILL. I WAS TOLD MY KEYS WERE BAD AND NEEDED NEW ONES BUT THE KEY FOB LOCKS AND UNLOCKS REMOTELY JUST FINE. AFTER RESEARCHING THIS, THIS IS A COMMON ISSUE WITH DODGE VEHICLES. WHEN I ASKED IF THIS WAS A RECALL ITEM DUE TO THE HIGH NUMBER OF FAILURES I WAS TOLD NO. BUT I FEEL THIS NEEDS TO BE LOOKED INTO. AND I'M STILL ANGRY THEY CHANGED MY ALARM BECAUSE IT'S GOING TO COST AT LEAST $300 OR MORE TO HAVE THEM REINSTALL THE SYSTEM. *TR