NHTSA Complaint #10575649 β€” 2013 FORD ESCAPE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10575649
Vehicle 2013 FORD ESCAPE
Component ENGINE
Date of Incident
Date Filed
Mileage 5,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I WAS DRIVING SLOWLY IN A PARKING LOT, COASTING, WHEN THE ENGINE DIED. I WAS ABLE TO RESTART IT AFTER PUTTING IT INTO PARK. THE ISSUE HAS HAPPENED TWICE MORE, ONCE ON THE HIGHWAY, ONCE ON A CITY STREET. BOTH TIMES HAPPENED WHEN THE CAR WAS COASTING. I WAS LUCKY TO HAVE BEEN ABLE TO PULL OVER SAFELY AND RESTART THE CAR. SEPARATELY, I HAVE EXPERIENCED THE ROUGH ENGINE START SO MANY OTHERS ON THIS WEBSITE HAVE COMPLAINED ABOUT. THE SEQUENCE IS YOU TURN ON THE ENGINE, IT IDLES ROUGHLY, CAN'T ACCELERATE AWAY FROM THE CURB, AND JERKS FORWARD WHEN YOU TRY. YOU HAVE TO SHUT DOWN THE ENGINE, LET IT CALM ITSELF DOWN AND RESTART. SOMETIMES IT'S FINE, SOMETIMES YOU HAVE TO REPEAT. I MENTIONED IT WHEN WE TOOK IT IN FOR ITS FIRST SERVICE, BUT FORD DIDN'T FIND ANYTHING WRONG. I'M SHOCKED THAT NEITHER FORD NOR THE GOVERNMENT HAS DONE ANYTHING, DESPITE DOZENS OF COMPLAINTS OF EXACTLY THE SAME ISSUE. THAT IS NOT A STATISTICAL FLUKE, IT IS DEFECTIVE VEHICLE AND I HOPE NEITHER FORD NOR THIS AGENCY SCREW UP AGAIN THE WAY GM AND THIS AGENCY DID WITH THE IGNITION ISSUE. *TR

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