NHTSA Complaint #10575536 — 2008 TOYOTA SIENNA

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10575536
Vehicle	2008 TOYOTA SIENNA
Component	STEERING
Date of Incident	March 28, 2014
Date Filed	March 29, 2014
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

2008 SIENNA HAS DEVELOPED STEERING ISSUE AND ALMOST LOST STEERING CONTROL OF VAN. PROBLEM APPEARS TO BE FAILURE OF STEERING INTERMEDIATE SHAFT THAT RESULTED IN INTERMEDIATE ABILITY TO STEER VEHICLE. VERY CHOPPY STEERING. THIS IS A VERY COMMON ISSUE WITH TOYOTAS. CONTACTED TOYOTA CUSTOMER SERVICE AND WAS INFORMED THERE ARE TSB'S FOR PRIOR AND POST YEAR VEHICLES BUT NOT FOR 08 SIENNA. TOYOTA NEEDS TO FURTHER INVESTIGATE AS FAILURE OF STEERING COMPONENT IS NOT ACCEPTABLE. TSB IS NOT ACCEPTABLE.

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