NHTSA Complaint #10575518 — 2012 BMW R 1200 GS

I OWN A TOURATECH ZEGA PRO ALUMINIUM PANNIER SET ON MY BMW R1200GS 2012 BIKE FOR A COUPLE OF YEARS ON MARCH 3RD 2014, DURING A ROUTINE BIKE RIDE ON A HIGHWAY, THE RIGHT HAND SIDE 45L PANNIER BECAME DETACHED AND FELL OFF THE BIKE, ALTHOUGH I HAVE REGULARLY CHECKED THE BIKE & PANNIERS BEFORE RIDING. I NOTICED THE MISSING PANNIER ONLY UPON ARRIVING MY DESTINATION. I'M EXTREMELY DISAPPOINTED THIS HAS HAPPENED AS I WAS VERY HAPPY WITH MY TOURATECH SET, AND WAS USING IT ON A DAILY BASIS. I CANNOT IMAGINE WHAT COULD HAVE CAUSED THIS DETACHMENT DURING A REGULAR EVENTLESS BIKE RIDE. I CAN ASSURE YOU NO FAULTY USE OF THET ATTACHMENT SINCE I HAVE NOT DETACHED THE ZEGA PRO CASE FROM THE MOTORCYCLE FOR OVER 2 YEARS. THE CASE WAS USED AND CHECKED BY MYSELF DAILY, AS WELL AS BEFORE THE SPECIFIC RIDE OF THE INCIDENT, AND DID NOT APEAR TO BE UNSTABLE OR FAULTY. I DO THINK THIS IS SOMETHING TOURATECH SHOULD LOOK AT, AS THIS HAS OBVIOUSLY SERIOUS SAFETY IMPLICATIONS. I THINK TOURATECH SHOULD TAKE SOME RESPONSABILITY OF SUCH A SERIOUS INCIDENT THAT MAY HAVE ENDED MUCH MORE SERIOUSLY. *TR