NHTSA Complaint #10575369 — 2005 FORD ESCAPE

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10575369
Vehicle	2005 FORD ESCAPE
Component	STRUCTURE:BODY
Date of Incident	March 1, 2014
Date Filed	March 28, 2014
Mileage	105,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

ORIGINAL OWNER OF A GARAGE KEPT, 2005 FORD ESCAPE WITH 105K MILES. I NOTICED A LOUD BANGING SOUND COMING FROM THE RIGHT REAR WHEEL WELL WHICH WAS VERY LOUD INSIDE THE CAR. I HAD THE SERVICE TECH REPLACING THE TIRES ON MY OTHER FORD VEHICLE TAKE A LOOK AND HE SAID THE WHEEL WELL WAS RUSTING AWAY AND THE SHOCK MOUNT WAS FALLING AWAY FROM THE FRAME OF THE CAR. THIS IS A SERIOUS AND DANGEROUS HAZARD WHICH NEEDS TO BE FIXED ASAP. EVERY SERVICE TECH I SHOW SAYS THEY'VE NEVER SEEN ANYTHING LIKE IT. THE UNDERCOATING WAS SPRAYED DIRECTLY ON TO THE VEHICLE AND NO OTHER METHOD OF PROTECTION IN THE WHEEL WELL WAS USED BY FORD ON THIS MAKE/MODEL. MY VEHICLE WAS TOP OF THE LINE, LOADED, WHEN PURCHASED. I'M CONCERNED FOR THE SAFETY OF MY FAMILY AND MYSELF. FORD NEEDS TO ADDRESS THIS PROBLEM ASAP AND TAKE RESPONSIBILITY FOR THE POOR DESIGN. *TR

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