NHTSA Complaint #10575341 — 2002 BUICK LESABRE

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10575341
Vehicle	2002 BUICK LESABRE
Component	STRUCTURE
Date of Incident	March 14, 2008
Date Filed	March 28, 2014
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

IN 2008 I WAS DRIVING DOWN THE HIGHWAY AND DASHBOARD POPPED UP AND I WAS UNABLE TO SEE THE ROAD. THANK GOD I WAS ABLE TO LOOK OUT THE SIDE WINDOW AND PULL THE VEHICLE OFF TO THE SIDE OF THE HIGHWAY I WAS DRIVING, IF I HAD NOT BEEN IN THE RIGHT HAND LANE I WOULD HAVE HAD TO STOP THE CAR IN HIGHWAY TRAFFIC AND WAIT FOR A TOW TRUCK. BUICK HAS REFUSED TO ACKNOWLEDGE THE PROBLEM OR OFFER HELP WITH THE DASHBOARD WARPING TILL IT POPS UP AND BLINDS THE DRIVER. I AM SURE IT WOULD AFFECT THE DEPLOYMENT OF THE AIRBAGS AS WELL. THIS IS A HUGE ISSUE WITH MANY OWNERS HAVING THE SAME PROBLEMS AND BUICK JUST LOOKS THE OTHER WAY. *TR

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#10678765 — January 25, 2015 — 1. DASHBOARD SEPARATING FROM WINDSHIELD AND CAUSING 3" GAP CAUSING PARTIAL OBSTRUCTION. NOW IS SEPARATING MORE AT ...

#10641432 — October 4, 2014 — DASHBOARD MATERIAL APPEARS TO BE FAULTY, AND DASHBOARD IS NOW RAISED IN THE AIR ON DRIVERS SIDE (NEAR WINDSHIELD), PA...

#10639129 — September 25, 2014 — THE DASH PANEL PAD IS BUCKLING AND PULLING LOOSE. I AM CONCERNED THE PASSENGER AIRBAG WILL DEPLOY. *TR

#10554686 — December 3, 2013 — WHEN I BOUGHT THIS CAR ON NOV. 1, 2013, THE DASHBOARD PAD WAS ALREADY BUCKLING. WHAT CAN BE DONE ABOUT THIS? THIS CA...

#10489543 — December 22, 2012 — THE DASHBOARD PULLED AWAY FROM THE FRONT WINDSHIELD APPROX. 3/4" AND NOW IS GETTING WIDER TO ABOUT 2" AND IS EXTENDIN...

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