NHTSA Complaint #10575272 — 2011 DUCATI MULTISTRADA

WHILE PREPARING TO REMOVING THE FRONT WHEEL FROM MY 2011 DUCATI MULTISTRADA 1200ST, I NOTICED THE LOWER PORTION OF RIGHT FRONT FORK LEG THAT PINCHES THE WHEEL AXLE WAS BROKEN. THIS CONCERNED ME VERY MUCH AS THIS HOLDS THE FRONT WHEEL AXLE TIGHT SO THAT IT DOES NOT COME LOOSE. I WAS PREPARING TO TAKE A THREE DAY, 1100 MILE TRIP. I LOOKED AT THE DUCATI FORUM (HTTP://WWW.DUCATI.MS/FORUMS/44-MULTISTRADA/342081-2010-11-1200S-TSB-RECALL-RIGHT-FORK-LOWERS.HTML) AND FOUND INFORMATION REFERRING TO A DUCATI TECHNICAL SERVICE BULLETIN TSB 14-002 (FULL TSB CAN BE FOUND HERE: HTTP://WWW.MTS1200.INFO/MTS12_FAQ/MTS1200_DOCS/DUCATI/MTS1200_OHLINS_RIGHT_FORK_DUCATI_SERVICE_BULLETIN_888.PDF ). THE TSB STATES, "THIS ISSUE HAS NO IMPACT ON RIDER SAFETY..." THOUGH IT MAY BE SAFE TO RIDE ACROSS TOWN TO GET IT REPAIRED, MY ENGINEERING EXPERIENCE TELLS ME THIS IS A SAFETY CONCERN, ESPECIALLY IF YOU HAVE TO RIDE ANY DISTANCE BEFORE THE REPAIR CAN BE PERFORMED. I BELIEVE THIS ISSUE SHOULD BE INVESTIGATED AND SHOULD BECOME A FULL SAFETY RECALL. I DON'T FEEL THAT IT WAS APPROPRIATE TO FIND OUT ABOUT THIS ON MY OWN ACCORD AND HAVING TO DO MY OWN INTERNET RESEARCH. ALL SUSCEPTIBLE CUSTOMERS SHOULD BE CONTACTED BY DUCATI FOR WARRANTY REPAIR SERVICE. PICTURES AVAILABLE UPON REQUEST. *TR