NHTSA Complaint #10574697 — 2014 SUBARU FORESTER

SUBARU CORPORATE RECENTLY PURCHASED MY 2014 FORESTER BACK UNDER THE LEMON LAW. THIS WAS AFTER I HAD 4 DOCUMENTED INCIDENTS OF THE VEHICLE VEERING SPORADICALLY OUT OF CONTROL AROUND 55 MPH. IT WAS INCONSISTENT BUT THE MECHANIC WAS ABLE TO DETERMINE THAT SOMETHING WAS PULLING IT OUT OF ALIGNMENT/AFTER THIS HAPPENED IT WAS ALWAYS OUT OF SPEC. IT WAS QUITE DRAMATIC. AS IN THE ENTIRE BACK-END WOULD START TO PULL OUT OF CONTROL. THIS OFTEN HAPPENED WITHIN ICIER CONDITIONS. WHILE SUBARU CORPORATE WAS RESPONSIVE IN GETTING ME A NEW SUBARU, I DO NOT FEEL THEY AT ALL ACKNOWLEDGED OR TOOK MY COMPLAINT SERIOUS. THEY KEPT REFERENCING MY INCONVENIENCE WITH AN ALIGNMENT ISSUE. IF IT WAS AS SIMPLE AS AN ALIGNMENT ISSUE, THEY COULD HAVE FIXED IT THE FIRST TIME. MY CONCERN IS THAT OTHERS ARE HAVING THIS SAME ISSUE BUT SINCE IT IS DIFFICULT TO REPLICATE AND EXTREMELY INCONSISTENT, IT'D BE EASY TO NOT ACKNOWLEDGE THE SERIOUSNESS OF THIS ISSUE. SINCE MENTIONING MY FRUSTRATION TO RANDOM ACQUAINTANCES, TWO INDIVIDUALS HAVE CONTACTED ME FOR ADDITIONAL INFORMATION BECAUSE THEY ARE HAVING A COMPARABLE PROBLEM WITH THEIR FORESTER AND/OR CROSS TREK. I SENT A LENGTHY DESCRIPTION ABOUT MY SAFETY CONCERNS TO SUBARU CORPORATE WHICH THEY IGNORED. PERHAPS THAT IS AN APPROPRIATE RESPONSE BUT I WANT TO MAKE SURE THAT SOMEBODY IS LOOKING INTO THIS/MAKING SURE IT IS NOT A MORE SERIOUS ISSUE. *TR