NHTSA Complaint #10574672 — 2007 CHEVROLET COBALT

TL* THE CONTACT OWNS A 2007 CHEVROLET COBALT. THE CONTACT STATED THAT THE VEHICLE WAS PURCHASED BRAND NEW AND WAS A LEMON SINCE HE OWNED IT. WHILE DRIVING APPROXIMATELY 65 MPH THE PEDAL MALFUNCTIONED AND HE WAS UNABLE TO ACCELERATE. THE GAUGES ON THE INSTRUMENT PANEL BEGAN TO MOVE UP AND DOWN AND THE SPEEDOMETER DISPLAYED 0 TO 2 MPH. THE SECURITY WARNING LIGHT ILLUMINATED AND HE LOST POWER STEERING. THE VEHICLE WAS UNSAFE AND THE STEERING WHEEL WAS EXTREMELY DIFFICULT FOR HIM TO TURN TO THE RIGHT OR LEFT. THE DEALER ADVISED HIM TO CALL THE MANUFACTURER AND STATED THERE WAS NO DEFECT. WHENEVER HE TURNED THE KEY IN THE IGNITION, THE MILEAGE WOULD INCREASE BY AN ADDITIONAL 2,500 MILES. WHEN THE ODOMETER DISPLAYED THE INCORRECT MILEAGE IT AFFECTED THE WARRANTY. THE CONTACT CONTINUED TO TAKE THE VEHICLE BACK TO THE DEALER WHO LATER STATED THAT THE MANUFACTURER WOULD DIAGNOSE THE FAILURE. THE VEHICLE REMAINED IN THE DEALERS POSSESSION FOR THREE MONTHS. THE DEALER ADVISED THE CONTACT THAT HE WOULD NO LONGER EXPERIENCE THE FAILURE AFTER THEY CUT OUT ALL OF THE WIRING HARNESS; HOWEVER, THE FAILURE OCCURRED WITHIN A WEEK. THE DEALER ADVISED THE CONTACT TO LEAVE THE VEHICLE IN THEIR POSSESSION ALL NIGHT WHERE THEY CONFIRMED THAT THE FAILURE OCCURRED. THE DEALER AND MANUFACTURER STATED ON MORE THAN ONE OCCASION THAT THEY WOULD GIVE HIM A NEW VEHICLE BUT LATER DECLINED TO DO SO. THE MANUFACTURER STATED THAT THEY WOULD NO LONGER REPLACE THE VEHICLE AND IT COULD LATER RESULT IN A RECALL. THE MILEAGE ALSO INCREASED BY 8,000 WHILE THE VEHICLE WAS IN THE DEALERS POSSESSION THE FAILURE CONTINUED TO RECUR CONTINUOUSLY. ANOTHER DEALER STATED THAT THE FAILURE WAS IN THE BODY CONTROL MODULE WOULD PREVENT THE FAILURE FROM OCCURRING. THE MANUFACTURER HAD ALL RELATED DOCUMENTS INCLUDING A CLAIM NUMBER REGARDING THE FAILURE. THE CONTACT WAS ONLY ABLE TO ACCELERATE UP TO 35 MPH. WHEN THE FAILURE OCCURRED IT WAS EXTREMELY DIFFICULT FOR HIM TO TURN THE STEERING WHEEL. THE CURRENT MILEAGE WAS APPROXIMATELY 125,000. THE FAILURE MILEAGE WAS 8