NHTSA Complaint #10574660 — 2002 CHEVROLET IMPALA

TL* THE CONTACT OWNS 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE HEADLIGHTS MALFUNCTIONED AND WHEN SWITCHING FROM THE LOW BEAM LIGHTS TO THE HIGH BEAM LIGHTS, THE LIGHTS WOULD SHUT OFF. THE CONTACT WOULD SWITCH THE LIGHTS ON AND OFF, BUT THE LIGHTS WOULD NOT REMAIN ILLUMINATED. THE FAILURE RECURRED CONTINUOUSLY OVER A THREE YEAR PERIOD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE LIGHT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. UPDATED 05/29/14 MA THE CONSUMER STATED THE VEHICLE WAS REPAIRED. UPDATED 06/2014 *JS