NHTSA Complaint #10574609 — 2014 SUBARU FORESTER

THIS VEHICLE IS A FORESTER XT TURBO. I WAS OPERATING ON CRUISE CONTROL AT 78 MPH, APPROXIMATELY 900 MILES FROM HOME, WHEN A SUDDEN LOSS OF PROPULSION OCCURRED. DASHBOARD HAD MULTIPLE WARNING LIGHTS. ENGINE WAS STILL OPERATING, THOUGH AT VERY LOW RPM SO I WAS ABLE TO MAINTAIN STEERING AND BRAKING CONTROL. AFTER MANEUVERING TO THE SIDE OF THE ROAD, I NOTICED THE TACHOMETER WAS FLUCTUATING BETWEEN 500-800 RPM. I TURNED OFF THE ENGINE AND WAS ABLE TO RESTART. THE FOLLOWING WARNING LIGHTS WERE STILL ILLUMINATED: CHECK ENGINE, HILL CONTROL, CRUISE CONTROL, AND OPERATING MODE. OPERATING MODE WAS STUCK IN "SPORT" MODE. I WAS ABLE TO DRIVE VEHICLE AT NORMAL SPEED TO NEAREST DEALER APPROXIMATELY 10 MILES AWAY. THE SERVICE TECHNICIAN STATED I HAD AN ERROR CODE OF P0606. THIS IS A VOLTAGE ISSUE ON THE ENGINE CONTROL MODULE, (ECM). THE CORRECTIVE ACTION IS TO RE-FLASH THE ECM COMPUTER CHIP. THIS IS A RESTRICTED ACTION, REQUIRING A FIELD SERVICE ENGINEER TO COME TO THE DEALER TO DO THE PROCEDURE. THE TECHNICIAN STATED THEY HAD ALREADY EXPERIENCED THIS WITH A VEHICLE THEY SOLD BUT THE PROBLEM WITH THE MODULE USUALLY OCCURS ON ENGINE START. THE TECHNICIAN CLEARED THE ERROR CODES AND I CONTINUED ON MY TRIP. UPON RETURNING TO MY HOME, I TOOK THE VEHICLE TO MY DEALER TO BE SERVICED. MY DEALER STATED THEY WERE ONE OF THE FIRST TO EXPERIENCE THIS ISSUE. I AM WONDERING WHY THERE HAS BEEN NO RECALL/NOTICE TO OWNERS OF THIS PROBLEM SINCE IT HAS BEEN KNOWN FOR A WHILE. IT IS FRIGHTENING TO LOSE POWER WHEN CRUISING AT HIGHWAY SPEED. *TR