NHTSA Complaint #10574351 — 2005 FORD 500

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10574351
Vehicle	2005 FORD 500
Component	STEERING
Date of Incident	March 22, 2014
Date Filed	March 24, 2014
Mileage	94,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

OVER THE LAST TWO YEARS, THE POWER STEERING ON THIS VEHICLE HAS FAILED NUMEROUS TIMES, RESULTING IN THE STEERING WHEEL BEING EXTREMELY DIFFICULT TO MOVE. WE HAVE TAKEN THE CAR TO THE LOCAL FORD REPAIR SHOP (RYE, NY) SEVERAL TIMES. EACH TIME, THE STEERING PROBLEM WOULD BE FIXED FOR A FEW DAYS OR SO AND THEN RETURN. WE RECENTLY TRIED TO TRADE IN THE VEHICLE TO A FORD DEALERSHIP, WHO HAS REFUSED TO TAKE IT. I FIND THIS DECISION VERY TELLING. FORD REFUSES TO BUY BACK ITS OWN PRODUCTS SINCE IT KNOWS THE ISSUES ASSOCIATED WITH THEM. VERY DISAPPOINTED IN THIS COMPANY'S PRODUCT AND BEHAVIOR. THIS STEERING PROBLEM IS EXTREMELY SERIOUS. *TR

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