NHTSA Complaint #10573904 — 1997 TOYOTA 4RUNNER

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10573904
Vehicle	1997 TOYOTA 4RUNNER
Component	SUSPENSION
Date of Incident	October 31, 2013
Date Filed	March 20, 2014
Mileage	234,339 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

HAVING COMPLAINED ABOUT A CLUNKING NOISE IN THE REAR OF THE VEHICLE FOR QUITE SOME TIME TO THE TOYOTA DEALER, I WAS SOLD A NUMBER OF REPAIRS OVER THE LAST 15,000 MILES, INCLUDING REAR STABILIZER LINKS AND REAR SHOCKS. HOWEVER, THE NOISE PERSISTED. AFTER SPENDING HUNDREDS AND HUNDREDS OF DOLLARS ON REPAIRS, I HAVE NOW DISCOVERED THE REAR DRIVERS SIDE PORTION OF THE FRAME IN THE AREA UNDER THE REAR SEAT HAS TOTALLY ROTTED AWAY AND THE LOWER REAR CONTROL ARM WELDMENT IS NO LONGER ATTACHED TO THE FRAME, LEAVING THE VEHICLE UNSTABLE (SWAYING SIDE TO SIDE) AND UNSAFE. THE DEALERSHIP NEVER ADVISED ME OF ANY PROBLEM, LEADING ME TO SPEND THE MONEY ON THESE OTHER REPAIRS. THIS FRAME DESIGN HAS BEEN RECOGNIZED AS A PROBLEM BY TOYOTA A FEW YEARS BACK. TOYOTA PROVIDED RELIEF FOR THE SAME ISSUE ON THE TACOMA. OBVIOUSLY THE 4RUNNER SUFFERS THE SAME PROBLEM AND SHOULD BE EVALUATED AS THIS IS A VERY SERIOUS SAFETY ISSUE. *TR

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