NHTSA Complaint #10573679 — 2012 CHEVROLET IMPALA

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	10573679
Vehicle	2012 CHEVROLET IMPALA
Component	STRUCTURE:BODY
Date of Incident	January 21, 2014
Date Filed	March 20, 2014
Mileage	28,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEAD REST AND THE PANELS LOCATED IN THE FRONT AND REAR SIDES WINDOWS OBSTRUCTED THE CONTACT'S VIEW OF THE ROADWAY. THE DEALER ATTEMPTED TO REMOVE THE HEADREST HOWEVER THE HEADREST COULD NOT BE REMOVED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 28,200.

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