NHTSA Complaint #10573627 — 2005 TOYOTA PRIUS

ON 2/27/14 THE SRS INDICATOR LIGHT IN OUR VEHICLE LIT UP CAUSING US TO REVIEW THE OWNER'S MANUAL, WHICH RECOMMENDED IMMEDIATE SERVICE. PER TECHNICAL SERVICE BULLETIN T-SB-0042-11, THIS ISSUE WAS CAUSED BY FAILURE OF THE WIRING HARNESS, WHICH WAS DIAGNOSED WITH SCANNER CODE B1826. ACCORDING TO THE TSB, THE DESIGN/MATERIAL FAULT CAN OCCUR IN 2004-2009 PRIUSES. THE FAULT, ACCORDING TO A TOYOTA SERVICE ADVISOR, RESULTS IN A FAILURE OF THE AIR BAG SYSTEM. TO ADDRESS THE CONDITION, "AN UPDATED WIRE HARNESS MUST BE INSTALLED." THE COST TO REPAIR THIS DESIGN FAULT IS $2,500. AND UP DEPENDING ON IF ONE OR BOTH SIDES OF THE WIRING HARNESS HAS TO BE REPLACED. BECAUSE THIS SAFETY RELATED DEFECT NEEDED TO BE ADDRESSED AT ONCE WE PAID TO HAVE THE VEHICLE REPAIRED BUT EXPRESSED OUR VIEW TO THE TOYOTA PERSONNEL THAT THE DEFECT SHOULD HAVE BEEN COVERED BY TOYOTA. WE FEEL THAT THIS DEFECT SHOULD HAVE BEEN THE SUBJECT OF A RECALL. CALLS TO THE GM OF THE DEALERSHIP HAVE NOT BEEN RETURNED. *TR