NHTSA Complaint #10573574 — 2008 TOYOTA HIGHLANDER

SPIRAL CABLE FAILED AT ABOUT 78 000 MILES ON MY 2008 TOYOTA HIGHLANDER BASE MODEL CAUSING AIRBAG WARNING LIGHT TO ILLUMINATE. I TOOK IT IN TO BE LOOKED AT AND I WAS TOLD OF FAILURE OF AIRBAG SYSTEM CREATING INCREASED RISK OF INJURY IN THE EVENT OF A CRASH. THE LIGHT RANDOMLY CAME ON AND WAS NOT CAUSED BY AN ACCIDENT. I AM SUSPICIOUS THAT THE FAILURE IS A MANUFACTURING AND/OR DESIGN DEFECT WHICH HAS ALSO BEEN SEEN IN OTHER TOYOTA VEHICLES THAT HAVE BEEN RECALLED FOR SIMILAR SPIRAL CABLE FAILURE. I WAS TOLD BY TOYOTA SERVICE THAT IT WOULD BE OVER $500 TO REPLACE THE CABLE SINCE IT IS NO LONGER UNDER WARRANTY. AFTER DOING A BIT OF RESEARCH ON THE INTERNET, I AM NOT THE ONLY PERSON WHO IS EXPERIENCING THIS PROBLEM. I AM HOPEFUL THAT A RECALL CAN BE DONE SO THAT MY AIRBAG CAN DEPLOY IF NEEDED. THERE WAS NOTHING I COULD HAVE POSSIBLY DONE TO CAUSE DAMAGE TO THE SPIRAL CABLE WHICH IS HOUSED INSIDE THE STEERING COLUMN; THEREFORE I BELIEVE THE MANUFACTURER SHOULD BE RESPONSIBLE FOR REPAIRING. *TR