NHTSA Complaint #10573374 — 2007 CHRYSLER PACIFICA AWD

THE VEHICLE SHUTS OFF WHILE DRIVING. THIS HAS OCCURRED SIX TIMES SINCE FEBRUARY 1, 2014 (A PERIOD OF ABOUT SEVEN WEEKS). EACH TIME I HAVE BEEN LUCKY ENOUGH TO GUIDE THE VEHICLE OFF TO THE SIDE OF THE ROAD, IN SPITE OF THE LOSS OF STEERING AND BRAKING. THE VEHICLE RESTARTED WITH NO MAJOR PROBLEM EACH TIME. ALSO, THE ENGINE SPONTANEOUSLY REVVED AS THE VEHICLE LOST FORWARD MOMENTUM ON ONE OCCASION (ON A DATE PRECEDING THE FIFTH SHUTOFF EVENT), BUT REGAINED NORMAL OPERATION WITHIN SECONDS. ON THAT OCCASION I TOOK THE VEHICLE IMMEDIATELY TO THE DEALER FOR ANALYSIS; THEY UPDATED A COMPUTER MODULE. THE SHUTOFF HAS OCCURRED TWICE SINCE THE DEALER FIXED THE COMPUTER COMPONENT. ALL EVENTS OCCURRED WITHIN TWO TO FIVE MINUTES OF DRIVING THE CAR AFTER IT HAD BEEN SITTING FOR SEVERAL HOURS (COLD START?). MY RESEARCH SHOWS THAT THIS IS A FREQUENTLY REPORTED PROBLEM WITH THE 2007 PACIFICA, AND THAT THE VEHICLE WAS RECALLED FOR THE PROBLEM IN MODEL YEARS 2004 - 2006. I PROVIDED A PRINTOUT OF MY RESEARCH TO THE DEALER, AND THEY HAVE HAD THE VEHICLE FOR FIVE BUSINESS DAYS WITHOUT BEING ABLE TO REPRODUCE THE PROBLEM. I REPORTED THE PROBLEM BY PHONE TO CHRYSLER, BUT THEIR COMPLAINT LINE DOES NOT OFFER SOLUTIONS (AND APPARENTLY DOES NOT PROVIDE FEEDBACK). *TR