NHTSA Complaint #10573145 — 2008 FORD TAURUS

PAINT ON MY 2008 FORD TAURUS LIMITED IS PEELING OFF IN CHUNKS AND BUBBLING UP IN OTHER SPOTS. BOTH REAR WHEEL AREAS, SPOILER AND PROBABLY MORE YET TO BE DISCOVERED. I HAVE VISITED OUR LOCAL FORD DEALERSHIP IN 2012 AND 2013 AND I AM BEING TOLD THERE IS NOTHING THAT CAN BE DONE TO CORRECT THIS ISSUE. I HAVE ALSO CONTACTED FORD ON MULTIPLE OCCASIONS AND WAS TOLD THIS ISSUE WAS OUTSIDE OF WARRANTY PERIOD. UNDERSTAND THIS IS A FORD ISSUE. THEY ARE SELLING AN INFERIOR PRODUCT THAT NEEDS TO BE RECTIFIED. SO WE SPEND 20-30K ON A CAR TO HAVE IT LOOK NICE FOR A FEW YEARS AND THEN MUST PAY SOMEONE TO REPAINT THE ENTIRE CAR OR FIX THE AREA'S BUBBLING? HOW SHOULD THE CONSUMER BE HELD ACCOUNTABLE FOR AN ISSUE THAT HAPPENED IN THE FACTORY? AT THIS POINT FORD NEEDS TO STEP UP TO THE PLATE AND TAKE OWNERSHIP OF ISSUES IN THERE PAINT PLANTS....AFTER THIS EXPERIENCE I WILL NEVER PURCHASE ANOTHER FORD VEHICLE. *TR