NHTSA Complaint #10573136 — 2013 TOYOTA CAMRY

TL* THE CONTACT OWNS A 2013 TOYOTA CAMRY. THE CONTACT STATED THAT THE STEERING WHEEL BECAME ROUGH WHEN DRIVING OR WHEN ATTEMPTING A TURN IN EITHER DIRECTION. THERE WAS ALSO AN ABNORMAL NOISE FROM THE STEERING WHEEL WITH THE ILLUMINATION OF THE POWER STEERING WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE INFLATED TO THE CORRECT PRESSURE. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT WAS AT AS TOP SIGN WHEN ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER?S SIDE OF THE CONTACT?S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED NECK, BACK AND HEAD INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 13V44200 (AIR BAGS , ELECTRICAL SYSTEM , EQUIPMENT) HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE AIR BAG RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3000. UPDATED 05/12/14 MA THE CONSUMER STATED ANOTHER VEHICLE STRUCK THE DRIVER SIDE FRONT LEFT WHEEL AND DRAGGED HIS VEHICLE SIDEWAYS TOWARD A TELEPHONE POLE. HE APPLIED THE BRAKE, BUT THE VEHICLE DID NOT STOP. HE HIT THE WINDOW DURING IMPACT AND WAS KNOCKED UNCONSCIOUS. UPDATED 05/14/14