NHTSA Complaint #10572949 — 2013 MAZDA CX-5
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 10572949 |
| Vehicle | 2013 MAZDA CX-5 |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | 66,566 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
DRIVING WITH CRUISE ON AT APPROX 68MPH, CAR SUDDENLY SLOWED, THE TRACTION CONTROL LIGHT WAS SOLID AMBER, THE TPMS WAS FLASHING AMBER. PULLED TO SIDE OF HIGHWAY, SHUT OFF VEHICLE, RESTARTED AND TCS, TPMS, CEL, AND AT LIGHTS WERE ILLUMINATED. CALLED MAZDA CUST SERV AND DUE TO MILEAGE UNABLE TO TOW - SPENT 2 HRS AT TOP OF HILL ON SIDE OF HIGHWAY ROAD WAITING ON TOW (PAID OUT OF PERSONAL POCKET). COMPLEMENTARY TOW FROM HOUSE TO DEALERSHIP - TOLD TODAY (3/17) THAT THE TRANSMISSION WAS BAD AND NEEDED REPLACED. DUE TO MILEAGE, WAS OUT OF WARRANTY BUT MAZDA WOULD HELP COVER COST OF TRANS IF I PAID INSTALL. LOOKING TO BE OUT $1,100+ OF MY OWN MONEY TO GET VEHICLE BACK. THE EXACT SAME THING HAPPENED 16 MONTHS PRIOR IN NOV, 2012 WHEN THE VEHICLE HAD 27,000-ISH MILES ON IT AND NO ISSUES WERE "FOUND" AT THAT TIME. HAVE HARD TIME BELIEVING THAT THE TWO ARE NOT RELATED GIVEN THE FAILURE MODE IN BOTH INSTANCES WAS THE SAME. BASICALLY WISHING I HAD GONE WITH A DIFFERENT MODEL NOW THAT I HAVE READ THIS HAS HAPPENED TO SEVERAL OTHERS. THIS NEEDS TO BE LOOKED AT FOR A RECALL - BLOG INDICATES THAT SOME BEING TOLD IT IS A TRANSMISSION VALVE NEEDING REPLACED, SOME NOT HAVING ISSUE FOUND, TRANSMISSION NEEDS REPLACED, ETC. I BELIEVE THIS IS A FAULTY DESIGN AND PUTS CONSUMERS AT RISK IF THE VEHICLE SUDDENLY DECELERATES ON A BUSY HIGHWAY, OR AS ANOTHER HAS REPORTED WHEN THEY WERE IN A TUNNEL. I HAVE BEEN LUCKY BOTH TIMES FOR ME HAVE BEEN ON A LESS-THAN-BUSY HIGHWAY. PLEASE RECALL THIS VEHICLE FOR THE TRANSMISSION!!! *TR
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