NHTSA Complaint #10572944 — 2013 LINCOLN MKZ

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10572944
Vehicle	2013 LINCOLN MKZ
Component	POWER TRAIN
Date of Incident	October 17, 2013
Date Filed	March 17, 2014
Mileage	5,550 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE CAR SHIFTS FROM DRIVE TO NEUTRAL WHEN DRIVING. THE CAR SHIFTS FROM DRIVE TO LOW WHILE DRIVING. THE CAR SHIFTS FROM REVERSE TO PARK WHILE DRIVING. THIS HAS HAPPENED MULTIPLE TIMES A FEW TIME IT ALMOST RESULTED IN A ACCIDENT. I FINALLY TOOK IT TO A DEALERSHIP FOR REPAIRS AND WILL WAIT AND SEE IF IT CONTINUES TO HAPPEN. THIS IS A SITUATION THAT COULD AND WILL LIKELY RESULT IN A DEATH IF THIS CONTINUES TO HAPPEN. THE DEALERSHIP DID NOT SEEM SURPRISE ABOUT WHAT WAS HAPPENING. THERE IS A RECALL ABOUT THE REPAIR BUT I WAS NEVER NOTIFIED OF THE RECALL. MY CAR DID NOT ACCEPT THE REPAIR AS THERE WERE MORE COMPUTER ISSUES GOING ON THEN A SIMPLY FIX TO THE SHIFT MODULATOR. *TR

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