NHTSA Complaint #10572894 — 2009 GMC ACADIA

I TOOK MY 2009 ACADIA INTO THE GMC DEALER WITH AROUND 65,000 MILES ON IT AFTER BUYING IT USED (1 PREVIOUS OWNER) WITH AROUND 42,000 MILES. THEY TOLD ME I HAD A POWER STEERING LEAK IN THE RACK AND PINION AND IT WOULD COST AROUND $2000 TO REPLACE A SEAL BECAUSE THEY HAVE TO PULL THE WHOLE RACK OFF. HE TOLD ME IT WOULD BE OKAY FOR A WHILE, BUT EVENTUALLY IT WOULD CAUSE THE POWER STEERING TO GO OUT. AFTER RESEARCHING, I'VE SEEN MULTIPLE OTHER ACADIA OWNERS WHO HAVE HAD THE EXACT SAME PROBLEM. I HAVE REFUSED TO PAY FOR THE REPAIRS BECAUSE I THINK THIS IS A SAFETY ISSUE THAT HAS EFFECTED ENOUGH OF THIS MODEL VEHICLE TO WARRANT A GENERAL SAFETY RECALL. I KNOW OF 3 OTHER PEOPLE IN MY HOMETOWN WHO HAVE EXPERIENCED POWER STEERING PROBLEMS WITH THEIR ACADIA'S, AND THE GMC DEALERSHIP ACKNOWLEDGED TO ME THAT IT IS A SIGNIFICANT PROBLEM WITH GMC ACADIA MODEL YEARS 2008-2012. IF THAT'S NOT ENOUGH, THEN I'M NOT SURE WHAT IS, BUT IF MY POWER STEERING GOES OUT WHILE I'M DRIVING, WELL, LET THIS SERVE AS NOTICE TO GMC. *TR