NHTSA Complaint #10572665 — 2008 JEEP GRAND CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10572665
Vehicle 2008 JEEP GRAND CHEROKEE
Component ENGINE
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

VEHICLE ENGINE SUDDENLY STOPPED ON HWY AT 70 MPH (THIS IS THE 3RD TIME IT HAS HAPPENED IN THE LAST 9 MONTHS). I WAS ABLE TO GET THE VEHICLE OFF THE HWY. IT STARTED UP AFTER COMING TO A STOP. I TOOK THE VEHICLE INTO THE DEALERSHIP AND THEY INFORMED ME THAT THEY WERE AWARE OF THIS PROBLEM (HAD WORKED ON PREVIOUS GRAND CHEROKEES AND EVEN HAD THE CHRYSLER ENGINEERS OUT TO TRY AND HELP THEM). THEY DID INSPECTIONS ON MY VEHICLE FOR 5 DAYS AND SAID THEY COULD NOT DUPLICATE THE PROBLEM OR FIND ANYTHING OUT FROM THE VEHICLE COMPUTER. THEY TOLD ME TO CONTACT CHRYSLER. I WAS EVENTUALLY GIVEN TO A CASE MANAGER. THEY INITIALLY SAID THEY COULD NOT DO ANYTHING AND NOW THEY KEEP DELAYING GETTING BACK TO ME. THIS HAS BEEN 2 WEEKS WITH NO SOLUTION IN SIGHT. THIS IS A MAJOR SAFETY PROBLEM AND THE VEHICLE SHOULD NOT BE DRIVEN WITHOUT SOME FIXES. I ALSO HAVE A 7 YR/100,000 MILE PLATINUM WRAPAROUND WARRANTY THAT SHOULD COVER WHATEVER IS WRONG. *TR

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