NHTSA Complaint #10572634 — 2010 HONDA CIVIC

THE IGNITION-LOCK SYSTEMS ALLOWS MY CAR TO SHUT OFF THE ENGINE WHEN I REMOVE THE KEY WITHOUT EVER PUTTING MY CAR INTO PARK. IT HAS ROLLING IN THE PARKING LOT. I VISIT MY LOCAL DEALER AT HONDA TARRYTOWN, THEY TOOK THE CARE FOR 6 DAYS CHANGE THE KEYS, THE COMPUTER, LOCK ASSY, CONTROL MODULE AND AT THE END OF THE DAY THE KEY STILL COMES OUT WHILE IN DRIVE. INITIALLY THEY TOLD ME EVERYTHING WAS COVER UNDER GUARANTEE. I AGREE TO ALL THE REPAIRS BUT THEY WANTED ME TO PAY $2,400 BECAUSE THE PART WERE NOT COVER. I ENDED UP PAYING $136.02 TO COVER THE DIAGNOSTICS. I STILL DON'T UNDERSTAND WHY. IT WAS THE WRONG DIAGNOSTIC AND THE PROBLEM WAS NOT FIXED. *TR