NHTSA Complaint #10569079 — 2012 KIA SPORTAGE

I WAS PULLING OUT INTO TRAFFIC AND DID NOT SEE A CAR DUE THEIR HEADLIGHTS WERE NOT ON. WE HIT AND NONE OF MY AIR BACK DEPLOYED THE WHOLE FRONT OF MY CAR WAS SMASHED AND I HIT MY HEAD ON THE DOOR JAM AND MY VEHICLE HAS SIDE AIR BAGS ALSO. I HAVE CONTACTED KIA AND INITIALLY GOT A CASE # AND STUFF. THE CASE # IS [XXX]. I DID RECEIVED ONE MESS FROM THEM REQUESTION STUFF BUT THEY DID NOT LEAVE ANY KINDOF RETURN # OR ANY FAX # OR EMAIL FOR ME TO SEND THE REQUESTED INFORMATION BACK TOO. I HAVE CALLED KIA APPROX. THREE TIMES A WK WITH NO ANSWERS OR RETURN CALLS TODAY I CALLED AND WAS ABLE TO GET A FAX #. I WAS PERFECTLY HEALTHY PRIOR TO MY WRECK NOW I HAVE TO TAKE PAIN MEDS TO MAKE IT THROUGH THE DAY AND I CAN NOT DO HOUSE WORK OR PICK UP MY TOW YEAR OLD. SOMEONE SHOULD LOOK INTO WHY THE AIR BAGS DID NOT DEPLOY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR