NHTSA Complaint #10568991 — 2011 VOLKSWAGEN JETTA

FUEL SYSTEM, DIESEL issue reported to NHTSA

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Complaint Details

ODI Number	10568991
Vehicle	2011 VOLKSWAGEN JETTA
Component	FUEL SYSTEM, DIESEL
Date of Incident	March 11, 2014
Date Filed	March 13, 2014
Mileage	72,200 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHILE DRIVING ON 95 NORTH THROUGH PHILA MY 2011 JETTA TDI BEGAN TO LOSE POWER. I COULD NOT ACCELERATE AND THE VEHICLE EVENTUALLY CAME TO A STOP. IT WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER AND AFTER EVALUATION I WAS TOLD IT WAS THE HIGH PRESSURE FUEL PUMP THAT FAILED. THIS WAS GOING TO BE AN EXTENSIVE REPAIR BUT VW WAS GOING TO PAY FOR THE REPAIR. THE VEHICLE WILL BE IN THE SHOP FOR APPROX. 4 TO 5 DAYS THEY SAY. THERE WAS APPROX 72,200 MILES AT THE TIME OF THE FAILURE. *TR

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