NHTSA Complaint #10568790 — 2011 JEEP PATRIOT

I LIVE IN WI AND I HAVE ALL MY LIFE. IN FEBRUARY, HERE IN WI, NO DOUBT IT'S BEEN COLD. MY WINDSHIELD WAS FINE THAT NIGHT. IN THE MORNING, MY WINDSHIELD AND TOP OF THE JEEP WAS COVERED IN SNOW. SO AS USUAL, WHEN IT'S COLD, I WENT TO START MY JEEP AND LET IT HEAT UP, AS USUAL I PUT ON DEFROST AND WENT BACK INTO THE HOUSE. I CAME BACK OUTSIDE ABOUT 10 MINS LATER TO SCRAPE OFF THE SNOW, WENT BACK IN GOT MY SON, WE GOT INTO THE JEEP, READY TO GO AND WE NOTICED (I DO HAVE PICTURES) I HAD A CRACK AT THE BOTTOM OF THE WINDSHIELD THAT RAN FROM THE PASSENGER SIDE, HORIZONTAL TO DRIVERSIDE. I TOOK IT IN AND WAS TOLD IT LOOKED LIKE A COMMON CRACK DUE TO THE COLD. OKAY, FINE, I LIVE IN WI, IT'S COLD, BUT I HAVE HAD BEATERS OF CARS UNTIL I WAS OUT OF COLLEGE AND I NEVER ONCE HAVE HAD A WINDSHIELD BREAK DUE TO THE COLD. I READ ANOTHER COMPLAINT ON THIS WEB SITE WERE THE BACK WINDSHIELD JUST BLEW OUT. MY INSURANCE WILL COVER, BUT IT HAS A DEDUCTIBLE AND I FEEL CHRYSLER SHOULD COVER IT AND I ALSO FEEL THEY SHOULD BUT A LITTLE QUALITY FOR SAFETY PURPOSES INTO THE VEHICLES THEY ARE MAKING. *TR