NHTSA Complaint #10568774 — 2011 CHEVROLET EQUINOX STEERING

Complaint Details

ODI Number	10568774
Vehicle	2011 CHEVROLET EQUINOX
Component	STEERING
Date of Incident	March 3, 2014
Date Filed	March 12, 2014
Mileage	26,254 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

WHILE MAKING A RIGHT HAND TURN, THE STEERING WHEEL LOCKED, ALMOST CAUSING AN ACCIDENT. I HAD TO SLAM ON THE BRAKES AND FIDDLE WITH THE STEERING WHEEL UNTIL IT FINALLY UNLOCKED AND I WAS ABLE TO DRIVE THE CAR HOME. WHEN I ARRIVED HOME AND TOOK THE KEY OUT OF THE IGNITION, I NOTICED IT WAS BENT. I IMMEDIATELY CALLED MALOUF CHEVROLET WHERE I PURCHASED THE CAR, TOOK IT IN THE NEXT DAY FOR SERVICE, THEY CLAIMED THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE. I DID HAVE TO PURCHASE A NEW KEY IN WHICH I WAS CHARGED $80.72. THEN MONDAY NIGHT 3/10/14, I WENT SHOPPING, RETURNED TO MY VEHICLE, INSERTED MY KEY AND COULD NOT TURN THE CAR ON, IT WAS LOCKED UP AGAIN. I HAVE AN AUTO START ON MY VEHICLE WHICH I USED AND THEN WAS ABLE TO TURN THE KEY IN THE IGNITION. *TR

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