NHTSA Complaint #10568616 — 2012 KIA SORENTO ELECTRICAL SYSTEM

Complaint Details

ODI Number	10568616
Vehicle	2012 KIA SORENTO
Component	ELECTRICAL SYSTEM
Date of Incident	January 30, 2013
Date Filed	March 11, 2014
Mileage	29,044 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHILE DRIVING MY CAR ON 4 DIFFERENT OCCASIONS MY VEHICLE HAS SHUT OFF WHILE IN MOTION. THE CAR LOCKS OUT AND I HAVE NO CONTROL OF IT. I HAVE TAKEN THE VEHICLE 3 DIFFERENT TIMES TO THE DEALER. THE DEALER IS UNABLE TO DUPLICATE THE REASON FOR THE SHUTDOWN. THIS IS MY FAMILY CAR WHERE 3 SMALL CHILDREN ARE TRANSPORTED IN AND I AM SCARED THAT THIS ISSUE COULD POTENTIALLY CAUSE BODILY INJURY OR DEATH TO MYSELF, MY FAMILY OR THE PUBLIC. WHEN THE VEHICLE SHUTS OFF THERE IS NO ADVANCE WARNING. IN ONE OCCASION A VEHICLE HAD TO SWERVE TO PREVENT FROM COLLIDING INTO ME. THE DEALER HAS SIMPLY SAID THAT THEY ARE UNABLE TO FIX A PROBLEM THEY HAVE NO CODES ON. KIA MADE A RECOMMENDATION TO CHANGE THE BATTERY AND ALTERNATOR TO SEE IF THAT WILL SOLVE THE ISSUE, BUT ARE UNSURE WHAT THE SOURCE OF THE PROBLEM IS. *TR

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