NHTSA Complaint #10568513 — 2013 LEXUS RX350 STRUCTURE:BODY

Complaint Details

ODI Number	10568513
Vehicle	2013 LEXUS RX350
Component	STRUCTURE:BODY
Date of Incident	February 4, 2014
Date Filed	March 11, 2014
Mileage	5,521 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

TL* THE CONTACT OWNS A 2013 LEXUS RX350. THE CONTACT STATED THAT THE REAR HATCHBACK DOOR STARTED TO CLOSE AUTOMATICALLY WHILE SHE WAS IN THE REAR AREA, STRIKING THE CONTACT WITHOUT WARNING. THE CONTACT MENTIONED THAT IT TOOK EXTREME FORCE TO MAKE THE DOOR REVERSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING TO STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 5,521. *TR

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