NHTSA Complaint #10568512 — 2004 JEEP LIBERTY

TL* THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT OF VEHICLE STARTED TO SHAKE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE SHOCKS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO THEN STATED THAT THE FRONT CONTROL ARM WOULD NEED REPLACING. THE VEHICLE WAS NOT FURTHER REPAIRED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V252000 (STRUCTURE).THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000. *TR