NHTSA Complaint #10567892 — 2006 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	10567892
Vehicle	2006 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	January 1, 2014
Date Filed	March 8, 2014
Mileage	118,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WHEN I PLACE MY 2006 FORD EXPLORER IN REVERSE IT SOMETIMES HESITATES THEN KICKS INTO REVERSE WITH A HARD KNOCK AND THUMP. ALSO WHEN PLACED IN REVERSE IT SLIPS THEN CATCHES THE GEAR WITH A HARD THUMP. I DON'T KNOW WHY ITS DOING THIS BUT ITS NOT SAFE. THE TRANSMISSION ALSO SHIFTS REAL WEIRD WITH HESITATION ALL THE TIME. FORD SHOULD HAVE MADE THIS AN ISSUE THAT THEY SHOULD FIX. MANY PEOPLE HAVE BOUGHT THESE FORD EXPLORERS NOT KNOWING THIS CONDITION BECAUSE ITS NOT A RECALL ISSUE AND THEREFORE THEY ...LIKE ME BUY THE CAR WITH PROBLEMS THAT HAVEN'T BEEN RESOLVED BY FORD AND HAVE TO FOOT A BIG TRANSMISSION BILL. I AM ASKING FORD TO WORK WITH US ON THIS. I HAVE BEEN A LOYAL CUSTOMER OF FORD FOR OVER 10 YEARS BUT THIS IS SOON TO CHANGE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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