NHTSA Complaint #10567874 — 2001 SUBARU OUTBACK

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10567874
Vehicle	2001 SUBARU OUTBACK
Component	SUSPENSION
Date of Incident	March 3, 2014
Date Filed	March 7, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I CURRENTLY OWN AND DRIVE A 2001 SUBARU OUTBACK. I WAS RECENTLY MADE AWARE OF AN ISSUE WITH MY SUB FRAME ROTTING OUT. THERE WAS A RECALL PLACED ON THIS ISSUE AND THE RECALL WAS APPARENTLY PERFORMED ON MY VEHICLE. THE SUBSEQUENT PAINTING OF THE SUB FRAME ONLY MASKED THE PROBLEM, LEADING TO WHAT SEEMS AN UNAVOIDABLE FAILURE OF THE PART. WITH SOME INVESTIGATION I FOUND THAT NEARLY EVERY SUBARU THAT WAS INCLUDED IN THIS RECALL, IS NOW FAILING AND IS UNSAFE TO DRIVE. THE DEALER I BROUGHT MY CAR TO EVEN STATED THAT THIS IS A COMMON REPAIR IN THEIR SHOP. THE TOTAL QUOTE FOR REPAIR IS AROUND $1400, WHICH I CANNOT AFFORD AT THIS TIME. MY PROBLEM WITH THIS IS THAT NUMEROUS CAR OWNERS ARE UNAWARE OF THIS FAILURE, AND THAT THE RECALL WORK DID NOTHING TO ABSOLVE THE SITUATION. SUBARU STATED BECAUSE OF THE AGE OF THE VEHICLE, THEY COULD NOT ASSIST WITH THE REPAIR, BUT OTHER THAN THIS PROBLEM, THE CAR IS IN PERFECT WORKING ORDER. THE RECENT RECALL BY TOYOTA SEEMS EXTREMELY SIMILAR, AND I WAS HOPING THAT THIS WOULD BE RESOLVED IN A SIMILAR WAY. ANY INFORMATION ON HOW TO PROCEED WOULD BE GREATLY APPRECIATED. THANK YOU *TR

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#10808438 — December 4, 2015 — TL* THE CONTACT OWNS A 2001 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ...

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#10598864 — June 17, 2014 — TL* THE CONTACT OWNS A 2001 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, HE LOST CONTROL OF THE VEH...

Recent Complaints for the 2001 SUBARU OUTBACK

#11206351 — STRUCTURE:BODY — May 8, 2019 — I CONTACTED SUBARU'S CUSTOMER SERVICE NUMBER AND TOLD THEM THAT THE SUBFRAME WAS BROKEN AND THAT THEY NEEDED TO FIX T...

#10818691 — FUEL/PROPULSION SYSTEM — January 7, 2016 — DURING COLD WEATHER, THERE IS A VERY STRONG SMELL OF GASOLINE INSIDE THE CAR. IT'S COMING FROM A FUEL LEAK NEAR THE P...

#10812003 — UNKNOWN OR OTHER — December 23, 2015 — MY SON WAS DRIVING THIS CAR ON MAY 23, 2015 WHEN HE WAS INVOLVED IN A SINGLE CAR ACCIDENT. THE CAR WAS IMMEDIATELY EN...

#10761539 — STRUCTURE:BODY — September 4, 2015 — TL* THE CONTACT OWNS A 2001 SUBARU OUTBACK. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ...

#10713123 — STRUCTURE:FRAME AND MEMBERS — April 27, 2015 — TL* THE CONTACT OWNS A 2001 SUBARU OUTBACK. WHILE AT AN INDEPENDENT MECHANIC FOR A ROUTINE SERVICE REPAIR, THE TECHNI...