NHTSA Complaint #10567821 — 2009 SATURN AURA

I WAS MAKING A LEFT TURN ONTO A ONE WAY. TRAFFIC WAS CLEAR ENOUGH TO ENTER. MY CAR SPUTTERED AND THE ESC SERVICE LIGHT CAME ON. THEN SERVICE TRACTION LIGHT. THEN CHECK ENGINE LIGHT. I STEPPED OFF THE GAS THEN STEPPED BACK ON IT. THE CAR THEN DIED. I WAS TURNING INTO 40 MILES PER HOUR TRAFFIC. I THOUGHT FAST BECAUSE THERE WERE 3 VEHICLES APPROACHING QUICKLY BEHIND ME. I HIT THE HAZARD LIGHTS. THE CAR THAT WAS APPROACHING SLAMMED ON BRAKES AND BLEW AT ME IN FRUSTRATION. WE SAT IN THE MIDDLE OF THE STREET FOR SEVERAL MINUTES. WHEN I FINALLY GOT THE CAR TO START AGAIN IT JERKED REALLY HARD WHEN PUTTING IT INTO GEAR. I COULD NOT GET THE CAR TO GO PAST 25 MILES PER HOUR IN 40 MPH TRAFFIC. THIS ALL HAPPENED WHILE MY [XXX] YEAR OLD SON WAS IN THE BACK SEAT. I AM AFRAID OF MY CAR! ITS BEEN TO THE DEALERSHIP TWICE. EACH TIME ITS GIVING THEM THE SAME ERROR CODE AND THEY ARE NOT SURE WHATS GOING ON WITH THE VEHICLE. I HAVE CONTACTED GM CUSTOMER SERVICE REGARDING THE ISSUE. I HAVE A CLAIM NUMBER AND WAS TOLD I WOULD BE CONTACTED THE NEXT DAY. ITS NOW TWO DAYS LATER AND NO ONE FROM GM CUSTOMER SERVICE HAS CONTACTED ME. I AM NOW SEVERAL HUNDRED DOLLARS IN THE HOLE BECAUSE OF THIS. WHY IS THERE NO RECALL. I FEAR THAT MY VEHICLE WILL GET US IN A TERRIBLE ACCIDENT CONSIDERING I TAKE THE HIGHWAY TO WORK DAILY. WHAT AM I TO DO? *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).