NHTSA Complaint #10567776 — 2014 JEEP WRANGLER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 10567776
Vehicle 2014 JEEP WRANGLER
Component ENGINE
Date of Incident
Date Filed
Mileage 3,800 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

IN JANUARY 2014 I PURCHASED A BRAND NEW 2014 JEEP WRANGLER AT RIVER OAKS CHRYSLER JEEP IN HOUSTON, TX AND AROUND MARCH 1ST I NOTICED OIL LEAKING FROM MY VEHICLE. I WAS UNSURE IT WAS MY VEHICLE BECAUSE I ASSUMED IT WAS A NEW VEHICLE THAT THERE IS NOT WAY IT COULD BE MY JEEP. ON MARCH 5TH 2014 I HAD A LOT OF OIL SPILL OUT OF MY VEHICLE. I TOOK THE JEEP INTO THE DEALERSHIP ON MARCH 6TH AND THEY NOTICED THE SPILLING OF OIL. I DROPPED OF MY JEEP WITH THEM AND THEY SAID THEY FIXED IT. THEY SAID THAT MY OIL COOLER WAS LEAKING. AND THEY REPLACED THE OIL COOLER. COME TO FIND OUT THIS IS A MAJOR FIRE HAZARD. A BRAND NEW CAR AND THE OIL COOLER FAILS. THEY WERE REALLY VAGUE AS TO WHY THIS HAPPENED AND BRUSHED ME OFF TELLING ME "ITS FIXED, DON'T WORRY ABOUT IT". I DON'T FEEL COMFORTABLE NOW DRIVING MY JEEP AND I AM CONCERNED IF THIS IS A LEMON CAR. I SPOKE TO SEVERAL MANAGERS OVER AT RIVER OAKS CHRYSLER JEEP AND THEY SEEMED TO BRUSH ME OFF AND WOULD TELL ME "YOU ARE GETTING MAD OVER A CAR; ONE OF OUR SALES JUST FOUND OUT HE HAS CANCER". THIS WAS VERY UNFAIR AND I AM NOT HAPPY WITH WHAT I PURCHASED. PLEASE HELP. *TR ....UPDATED 08/20/15 *BF

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