NHTSA Complaint #10567662 — 2012 FORD FIESTA

CAR (FORD FIESTA 2012 PURCHASED IN MAY 2012) REGULARLY STALLS, JERKS AND SHAKES WHEN ACCELERATING AND CAUSES CAR NOT TO MOVE AS QUICKLY. CAR MOVES SLOWER WHEN IT STALLS, JERKS AND SHAKES. DRIVER CANNOT GAUGE WHEN STALLING WILL OCCUR AND WHEN CAR WILL MOVE SLOWER. THIS IS A SAFETY CONCERN BECAUSE IF IN A SITUATION WHERE THE DRIVER NEEDS TO ACCELERATE TO GET OUT OF THE WAY QUICKLY, CAR MAY OR MAY NOT MOVE AS EXPECTED AND MAY NOT BE ABLE TO GET OUT OF THE WAY TO AVOID ANOTHER VEHICLE WHICH COULD RESULT IN AN ACCIDENT. CAR HAS BEEN TAKEN TO THE DEALER TWICE (3/27/13 AND 12/21/13 FOR THIS TRANSMISSION ISSUE AND IT CONTINUES TO OCCUR. REPAIR RECEIPTS STATE THAT THE CAUSE IS LEAKING SEALS FROM CLUTCH HOUSING AREA. THEY HAVE REMOVED TRANSMISSION REPLACED INNER AND OUTER INPUT SHAFT SEALS, CLEANED CLUTCH AND REASSEMBLED. DESPITE THEIR EFFORTS WE CONTINUE TO HAVE THIS PROBLEM WITH THE VEHICLE. *TR