NHTSA Complaint #10567439 — 2010 FORD FOCUS

TL* THE CONTACT OWNS A 2010 FORD FOCUS. THE CONTACT STATED THAT THE DOORS WOULD AUTOMATICALLY LOCK AND WOULD NOT UNLOCK. THE VEHICLE WAS TAKEN FOR DIAGNOSIS AND THE INTERNAL LOCKS WERE REPLACED BUT THE FAILURE RECURRED AND THE CONTACT BECAME LOCKED OUT OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE FRONT DOOR RODS WERE REPLACED BUT TO NO AVAIL. ADDITIONALLY, THE FRONT PASSENGER'S SIDE DOOR WOULD ONLY BE OPENED FROM THE INSIDE AND THE REAR PASSENGER'S SIDE DOOR COULD NOT BE OPENED AT ALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.