NHTSA Complaint #10567271 — 2012 FORD FIESTA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10567271
Vehicle	2012 FORD FIESTA
Component	POWER TRAIN
Date of Incident	October 7, 2013
Date Filed	March 4, 2014
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

FROM THE STOPPED POSITION, THE WHOLE FRONT END OF THE CAR SHUDDERS AS YOU BEGIN TO PRESS THE ACCELERATOR. WE TOOK THE CAR TO A FORD DEALER, THEY (KOONS, SILVER SPRING) UPDATED THE SOFTWARE AND TOLD US IT WOULD TAKE 1K TO 1500 MILES FOR THE PROBLEM TO STOP BECAUSE WE HAVE 3 FAMILY MEMBERS THAT DRIVE THIS CAR AND IT HAS A DRIVER STYLE MEMORY.. THE SHUDDERING ALSO CAUSES THE CAR TO LURCH AND PAUSE IF YOU HAVE TO MERGE FROM A STOPPED POSITION TO 40 OR ABOVE MPH. A PROBLEM ONLY A VERY EXPERIENCED DRIVER CAN ADJUST FOR. THIS PROBLEM IS DANGEROUS TO ALL ON THE ROAD. I WANT A RESPONSE FROM FORD OR A POSSIBLE RECALL. MANY BLOGS ALREADY ON THE INTERNET.

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