NHTSA Complaint #10567137 — 2007 DODGE CALIBER

UPON HITTING A SMALL POTHOLE, THE SUBFRAME BROKE CAUSING A LOSS OF STEERING INTO ONCOMING TRAFFIC. LUCKILY THERE WERE NO ACCIDENTS. THE TIRES NOW GO TWO SEPARATE DIRECTIONS. AFTER GETTING THE VEHICLE TOWED TO A REPAIR SHOP, THEY DISCOVERED THE SUBFRAME HAD RUSTED THROUGH DUE TO THE AIR COMPRESSOR LEAKING DIRECTLY ONTO THE SUBFRAME. WHEN HAVING OUR INSURANCE ADJUSTER FROM STATE FARM OUT TO ASSESS THE DAMAGE IT WAS DETERMINED IT WAS MANUFACTURER'S DEFECT AND WOULD NOT BE COVERED. I THEN CONTACTED DODGE WHO STATED THAT THE PERFORATION FOR RUSTING WAS 100,000 MILES. ALTHOUGH THE INCIDENT ON THE VEHICLE WE ARE STILL PAYING FOR THROUGH AN AUTHORIZED DODGE DEALER HAPPENED ON A VEHICLE THAT HAS EXCEEDING THE 100,000 MILES BY ONLY 10,000 MILES - WE ARE NOW STUCK WITH A CAR THAT'S GOING TO COST OVER $1,100 TO FIX DUE TO A MANUFACTURER'S DEFECT. THIS INCIDENT COULD'VE RESULTED IN A FATALITY. DODGE NEEDS TO BE HELD LIABLE FOR THIS ISSUE. *TR