NHTSA Complaint #10567071 — 2004 FORD F-150 AIR BAGS

Complaint Details

ODI Number	10567071
Vehicle	2004 FORD F-150
Component	AIR BAGS
Date of Incident	March 3, 2014
Date Filed	March 4, 2014
Mileage	94,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I WAS GETTING INTO MY TRUCK AND WHEN I WAS ABOUT TO START MY TRUCK AND LEAVE MY AIRBAG DEPLOYED IN MY FACE MY ARM ALSO HIT MY FACE AN D I BRUISED UP RIGHT AWAY AND SWOLLEN, I CALLED A TOW TRUCK MY INSURANCE HAD MY TRUCK TOWED TO THE FORD DEALERSHIP, THEY TOLD ME THEY WILL NOT BE ABLE TO TAKE CARE OF DAMAGES UNLESS I PAY THEM OUT OF MY POCKET THEY DID TELL ME THERE WAS A RECALL ON MY TRUCK FOR THE AIR BAG DEPLOYING ON THERE OWN, NEXT DAY FORD MOTOR COMPANY TOLD ME THEY COULD NOT HELP ME AS WELL BECAUSE THEY CLAIM THEY SENT ME A RECALL LETTER, I NEVER DID. I THINK THEY SHOULD COVER THEIR REPAIR THERE IS A ACTIVE RECALL!!! *TR

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