NHTSA Complaint #10567047 — 2012 HYUNDAI VELOSTER

CAR PURCHASED NEW IN 2011. ME - 50+ FEMALE, HAVE DRIVEN 18K MILES IN 30 MONTHS. CURRENT MILEAGE APPROX 18,800. BLOWN KUMHO FRONT PASSENGER TIRE AT 35 MPH - RIM AND TIRE REPLACED BY DEALER AT MY COST IN AUG 2013 AT 14K MILEAGE. JAN-FEB 2014, REPEATED VISITS TO DEALER DUE TO TIRES LOSING AIR. FEB 21, 2014, BACK PASSENGER TIRE REPLACED BY DEALER AT MY COST DUE TO BUBBLING AND ROTATED TO FRONT. (AUG REPLACEMENT RIM AND TIRE NOW ON BACK PASSENGER SIDE). DEALER STATES TIRE RATED FOR 60K MILES. DEALER STATES ALL TIRES THOROUGHLY EXAMINED AND GOOD TO GO. COST FROM AUG TO FEB $1000 FOR TWO TIRES AND RIMS. EIGHT DAYS LATER, HAVE DRIVEN 50-60 MILES ONLY SINCE VISIT TO DEALER. ON MAR 1, 2014 (SAT), BACK PASSENGER TIRE FLAT, CAR TOWED TO DEALER ON MAR 3 (MON). DEALER SAYS BACK RIM (REPLACED IN AUGUST) NEEDS TO BE REPLACED AGAIN BUT TIRE IS FINE (????), ALSO NEED FRONT LEFT TIRE DUE TO BUBBLING. WILL COST ANOTHER $800. TOTAL OF NEARLY $2000 IN RIMS AND TIRES IN 6 MONTHS ON A CAR WITH 18000 MILES. CALLS TO HYUNDAI. THEY ARE "WORKING ON IT" BUT DEALER IS NOT RESPONDING TO SPECIFIC QUESTIONS. MECHANIC AT DEALER BLAMES THE ROAD. HOW CAN A RIM BE BENT IN A WEEK BUT THE TIRE IS OKAY???? CALL TO KUMHO REGARDING TIRES. TIRES ARE NOT RATED FOR ANY MILEAGE. LIE #1 FROM DEALER - SAID TIRES RATED AT 60K. CURRENTLY IN RENTAL CAR AT MY COST WHILE HYUNDAI AND DEALER PLAY GAMES. SERIOUSLY CONTEMPLATING GETTING AN ATTORNEY INVOLVED. I AM PROVIDING PERSONAL INFORMATION REQUIRED BY THIS WEBSITE AND EXPRESSLY STATE I DO NOT WISH TO BE CONTACTED WITH ANY OFFERS, INFORMATION, ETC. EITHER BY EMAIL OR PHONE AND DO NOT GIVE PERMISSION TO HAVE MY INFORMATION GIVEN TO ANY THIRD PARTIES. *TR